PlayStation Network suffers global outage, thousands report ...

A large number of PlayStation users encountered connectivity issues on Friday evening as the PlayStation Network (PSN) suffered a global outage. According to Down Detector, the disruption began around 5:20 p.m. ET, with reports peaking at 5:49 p.m. when more than 68,000 complaints were logged. The majority of reports (78%) indicated server connection failures, while 19% were linked to login issues, and 3% reported other functionality errors.

Users Unable to Access Online Features

The outage coincided with a time when many gamers were returning home from work or school, expecting to access PlayStation’s online services. Users reported problems connecting to friends lists, accessing account management tabs, and making purchases on the PlayStation Store and PlayStation Direct. Sony acknowledged the problem on its official PlayStation Network page, stating, "We're working to resolve the issue as soon as possible."

Multiple Consoles Affected

The service disruption impacted all PlayStation devices, including PS5, PS4, PS3, PS Vita, and web-based platforms. Users attempting to log in were met with the error message, "PlayStation Network is currently undergoing maintenance (WS-37432-9)." The only available options were to dismiss the message or visit PlayStation’s website for support.

Nearly 70,000 Complaints Logged

While Sony did not provide immediate details on the cause of the outage, affected players turned to social media and Down Detector to report their experiences. By 6:00 p.m. ET, nearly 70,000 users had flagged the issue on Down Detector, confirming the widespread nature of the disruption.

Sony Yet to Provide an Explanation

As of now, Sony has not disclosed what caused the outage or provided a timeline for full restoration of services. No further details have been shared regarding whether the outage was due to maintenance, technical issues, or other factors. The situation remains ongoing, and users are advised to check PlayStation’s official website for further updates.This is a developing story, and additional information will be provided as it becomes available.