Driving test chaos as website crashes AGAIN as 100,000 people queue to book online
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THOUSANDS of learner drivers were struggling to book their driving test this morning after the DVSA website crashed again.
More than 100,000 people were placed in a virtual queue after more driving test slots were released today.
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Learners had complained that the website was still crashing for them shortly after it reopened after 8am this morning.
The Driver & Vehicle Standards Agency (DVSA), which is in charge of booking driving tests, says the website is now working - but with the queuing system in place.
It comes after the DVSA website also crashed last week, as it opened for the first time since the coronavirus crisis.
The government suspended driving tests on March 20 as the UK was gripped by the coronavirus pandemic.
Frustrated learner drivers joked the DVSA could "keep their licence" this morning after struggling to get online.
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One tweeted: "Just gone to book my driving test to be in a queue with 73,000 PEOPLE, just keep my licence who can be arsed."
Another said: "Just logged onto the driving test... I have 105,092 users in front of me in the queue..."
A third tweeted: "Probably the longest queue I have had in my entire life 99,606. Wish me luck."
A fourth said: "Nothing like spending four days doing maintenance on your site, only for it to crash 30 seconds after re-opening. Cracking effort."
Another tweeted: "Absolutely ridiculous service DVSA wasted 12 hours of my time trying to book a driving test on Friday and Saturday, then closing the website until today for 'essential maintenance' yet all the website still does is crash!"
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When The Sun tried to access the DVSA website this morning, we were placed in a queue with 79,236 people ahead of us.
The DVSA is only releasing limited driving slots so that learners and examiners can comply with social distancing restrictions.
It confirmed in a tweet that it had 35,675 tests available over the next 6 weeks, but it's not clear if the DVSA is offering spaces beyond this timeframe.
The DVSA was supposed to release more tests this Monday, August 24, but it pushed the next batch back until 8am today due to "unprecedented demand".
It said "essential maintenance" was done over the weekend to help the website to cope with the number of bookings.
Those who had their driving tests booked before lockdown measures were introduced were allowed to rebook from July 25 to help with the backlog.
The theory tests resumed on July 4.
DRIVING tests are different now following the coronavirus crisis - here's what you can expect.
1. You will have to wear a mask: Drivers and examiners will have to wear a face mask when they take their tests. If you're exempt from wearing one, you must let your test centre know as soon as possible. You may be asked to remove your face covering briefly so that the examiner can check your ID.
2. You will find out midway through your test if you've failed: Before the coronavirus pandemic, you'd only find out if you failed your test right at the end when you return to the driving centre. But now, those who commit a serious offence early on will find out immediately if they have failed.
3. The car must be cleaned before your test: You must make sure your car has been cleaned before the instructor is allowed in the vehicle with you.
4. Waiting rooms will be closed: Test centre waiting rooms will be closed, but you'll still be able to use the toilets.
5. Driving instructors can't sit in the car during your test: Before coronavirus, you'd be allowed to have your driving instructor sit in on your exam. But this won't be allowed under the new rules to minimise contact between people.
6. You'll be asked to get out of the car to get your results: To minimise the amount of time that you spend in the car, you and the examiner will need to step out of the vehicle while you get your results. You can have your instructor join you for this part of the test.
7. Don't come for your test if you've got coronavirus symptoms: You must not go for your drivers test if you or a member of your household have coronavirus symptoms. If you've been contacted by NHS Test and Trace, you also shouldn't go to the test centre. You can change the time and date of your driving test free of charge, within three working days of your test.
The DVSA apologised to those who were struggling to get online in a tweet this morning.
It tweeted: "Driving test booking service update.
"For those who have experienced a problem with getting into the booking system, please try again.
"You should now be able to get into the booking system queue. Sorry for any inconvenience."
The Sun has contacted the DVSA for more information and we'll update this story when we hear back.
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Here's what you can expect next time you take a driving lesson.
Meanwhile, make sure you wear sunglasses behind the wheel or you could get a £5,000 fine.
And research found a fifth of drivers struggle to get behind the wheel after lockdown.