NatWest to help flood victims by pausing mortgage payments and waiving fixed savings account fees
NATWEST and RBS are helping flood victims by pausing mortgage payments and scrapping fees for accessing cash in fixed savings accounts early.
The banks are also deferring other loan repayments for affected customers by up to three months.
It comes as the government has issued six severe flood warnings across the country today as it faces the worst flooding in 200 years.
If you're affected, you can also get a refund on credit card cash advance fees if your account is with NatWest or RBS.
Plus, you can apply for a temporary increase in your credit card limit and an increased cash withdrawal limit of up to £500.
Your current cash withdrawal limit depends on the type of account you have.
Customers with either a student, graduate, savings, adapt or select account can usually withdraw £250.
While those with a foundation, reward, silver and platinum account can withdraw £300, and those with a black account £750.
NatWest couldn't say how many customers it expects to be affected by the flooding when contacted by The Sun, but added that you don't need to provide evidence to prove it.
If you'd like help, you should contact NatWest on 03457 888 444 or RBS on 0345 900 0400.
Alternatively, you can visit your local branch to speak to a member of staff or your relationship manager.
Santander told The Sun it may also offer its customers the option to defer or reduce repayments that are due, or access fixed savings accounts early, depending on their situation.
While Nationwide said customers who need early access to cash held in a fixed rate product because of the floods can get it penalty free.
Barclays hasn't shared similar measures, but told The Sun it's asked customers in affected areas to get in touch if they need any support.
It added that customer needs' vary so they're dealing with each case individually.
Lloyds Banking Group is also encouraging affected customers to get in touch, and said it may agree a length of time for payment holidays or freeze charges.
We've also asked HSBC whether it's offering help for flood victims, but we haven't heard back yet.
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Last week, RBS Group said it's changing its name to NatWest - here's what it means for customers.
While last month, it announced it's hiking overdraft fees from 20 per cent to 40 per cent.
At the beginning of this month, it also scrapped cashback on bills for 1.7million customers.